Product Sale Policy

• Customization Service

The product quality grade, size, color, and lighting effects can be customized according to customer requirements. For further details, please refer to the FAQ section. For customization inquiries, kindly contact our customer service team.

• Disclaimer on Props and Toys

The items sold in this store are replicas or prop toys and do not possess the functionality of real weapons. They are intended solely for entertainment or collection purposes.

• Shipping Damage Policy

Please record a video of the entire unboxing process. If damage occurs during transit, we will provide free replacement parts.

• Restrictions on Replica Props

Replica props resembling firearms cannot be shipped to schools, hospitals, government offices, military bases, or war zones.

• Product Authorization Notice

The provided replica prop is a fan-made item, not an officially licensed product. These items are protected under fair use

Mercy’s Caduceus Staff in Overwatch

• Mercy’s Caduceus Staff is her primary tool in Overwatch, symbolizing her role as a dedicated support hero. The staff allows her to heal allies or boost their damage output, making her a vital asset in team fights. Its intuitive design and versatility highlight Mercy’s emphasis on teamwork and positioning.